Delivery policy

Delivery
Orders placed on the website are shipped from France. turningspoon offers an easy and secure delivery method: colissimo at home 5-7 working days.



Returns and exchanges
Goods can be returned for a full refund within 3 days of purchase. If you return an item, you will receive a refund within 30 days in accordance with our policy. Return your entire order in the original packaging for a full refund.

Shipping and handling charges for returned items will not be refunded unless we have made a shipping error on our part.

If you wish to exchange an item, please allow us an additional 20-30 business days to process your exchange once we have received it at our warehouse.

Customer service

We offer a professional customer service from Monday to Friday from 8am to 6pm.

Secure payment

No piracy possible

Home delivery

Have your order delivered to your door within 48 hours.

Satisfaction Guarantee

We offer a money-back guarantee on all our products.