When you make a purchase in our store, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and email address.
When you browse our store, we also automatically obtain your computer's Internet Protocol (IP) address, which allows us to learn more about the browser and operating system you are using.
Email marketing (where applicable): with your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting and using your information only for this purpose.
If we ask you to provide your personal information for any other reason, such as for marketing purposes, we will ask you directly for your explicit consent or give you the opportunity to decline.
How do I withdraw my consent?
If, after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at firstname.lastname@example.org.
SECTION 3 - DISCLOSURE OF INFORMATION
We may disclose your personal information if we are required to do so by law or if you breach our terms.
SECTION 4 - HOSTING
Our store is hosted and they provide us with an e-commerce platform that enables us to sell our services and products to you.
Your data is stored in our host's data storage system and databases, which are kept on a secure server protected by a firewall.
If you make your purchase through a direct payment gateway, Turningspoon will store your credit card information in that case. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The information about your purchase transaction is stored for as long as necessary to complete your order. Once your order has been completed, your purchase transaction information is deleted.
All direct payment gateways are PCI-DSS compliant and are managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements ensure that our store and its service providers process credit card data securely.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
Generally, the third party service providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information that we are required to provide to them for your purchase transactions.
In the case of these providers, we recommend that you read their privacy policies carefully so that you understand how they will treat your personal information.
Please be aware that some vendors may be located or have facilities in a jurisdiction other than yours or ours. So if you decide to complete a transaction that requires the services of a third-party provider, your information may be governed by the laws of the jurisdiction in which the provider is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway in the United States, the information about you that was used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.
You may leave our site by clicking on certain links on our site. We take no responsibility for the privacy practices of these other websites and recommend that you read their privacy policies carefully.
ARTICLE 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it is encrypted using Secure Sockets Layer (SSL) and stored using AES-256 encryption. No method of transmission over the Internet or electronic storage is 100% secure, but we comply with all PCI-DSS requirements and apply additional generally accepted industry standards.
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SECTION 7 - AGE OF CONSENT
By using this Site, you represent that you have reached the age of majority in your state or province and that you have given us your consent to allow minors in your care to use this Site.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.